Dedicated to my late brave, beautiful and silly mummy, Debra Ross. I love you mumster.

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Amazon MP3 doesn’t work outside the US

Haruhi Suzumiya is pissed off, and so am I

It was another one of those "I knew it wouldn’t work but I was hoping it would" kind of situations. Amazon has released a MP3 download service that has no Digital Restrictions Management (DRM) tacked on and unlike all the other so called "iTunes killers" it is a pleasure to use.

Amazon doesnt care about the rest of the world

And surprise surprise you need an American postal address before you can finish the transaction! Yay!

Seriously can music companies really be angry over illegal downloads if they don’t care about their customers overseas? The local Singaporean music association has their painfully embarrassing “Be HIP” campaign which does nothing to create new methods of distribution which clearly people want and would use, then blames us. Pure genius.

HIP

Why I probably couldn’t own an iPhone

You mean I just bricked this thing?!

If you haven’t been following the latest Apple controversy surrounding the update to the iPhone, essentially a bunch of users have been hacking their devices to allow them to be used on other mobile phone networks and if said users updated their phones to the latest 1.1.1 version of the software provided by Apple it caused all sorts of havoc. It’s been a pretty hot button issue because it raises several questions:

  • As the owner of an iPhone, should I be able to do with it as I choose?
  • Should I be able to use other carriers?
  • Seeing as unlocking phones is not illegal under the US’s DMCA laws, is Apple pulling a swifty doing this?

And herein is why I could probably never bring myself to own an iPhone, at least in the context of American or European use. As a user increasingly of open source and open standards based software because I’m paranoid about future-proofing myself, I see what Apple are doing to this device and it really rubs me the wrong way.

I know Apple are under contract obligation with AT&T in the United States and other mobile phone companies in Europe, but to me they brought it upon themselves. What I want to know is why did Apple feel compelled to launch this device with only one company in each market. I dismiss all the arguments about the extra functionality needed to get Visual Voicemail working and so forth as pure BS, and I know they get a cut from each iPhone contract that is signed with respective phone carriers, but it still doesn’t explain why that would mean they have to limit themselves.

Say what?

To me they are seriously damaging not only their reputation but also any prospects for stellar future sales by doing all this nonsense. Nokia have even started an advertising campaign leveraging on the iPhone’s ridiculous terms of use and closed nature by saying they’re open.

As a consumer and an owner of mobile phones since I was in primary school, the concept of phone locking also really irks me because I’ve never had to put up with it before. I’ve had half a dozen phones with Singapore Telecom, Maxis in Malaysia and Vodaphone in Australia and none of those handsets prevented me from using other SIM cards in them when I went overseas or even locally. To me locking a phone reeks of pure greed, arrogance and lack of respect for customers.

It will be interesting to see how all this negative publicity affects the iPhone not only in the markets where it’s currently available but here in Asia where the closest we can get to one are the videos on Apple’s website. Will people think twice now before buying one? Will it be as successful in future markets?

Asia is the world’s largest mobile phone market and people here get new ones almost every other month. Phones here are like disposable fashion accessories, or at least in Singapore, South Korea and Japan. If you piss off people here with ridiculous prices or vendor lock-in, it won’t be long before a mountain of second hand iPhones flood local eBays and garage sales as people move on to the next thing.

Don’t get me wrong I think the iPhone itself is a beautiful device and I can’t wait to get in iPod Touch soon for that very reason, I just wish stupid politics wouldn’t get involved. It’s a crying shame.

EDIT: Screenshot of the iPhone site from my Nokia e61i. Irony anyone?

Mahalo is just plain silly

Reading Dave Winer rant on about how silly the new startup Mahalo is, I decided to give it a shot. Less than a minute into my exploration you can colour me even more unimpressed. Not just because the theory behind it is iffy, but simply because their results suck!

I’ll explain why, with some sidebar images of actual results from their site.

Konqueror on Mahalo

Konqueror doesn’t have a search result page, and doesn’t even have any Related Result Pages. Ironically they use the results from Google to hide the fact they returned nothing themselves.

I guess it is a fairly obscure search. I’ll try FreeBSD next.

Konqueror results from Google: About 7,620,000

If you haven’t heard of Mahalo (and let’s face they’ve focused their marketing efforts only on the US) it’s a new human edited web directory based not on categories of links but on search terms. Essentially it’s the same thing as Dmoz and what Yahoo! used to be and uses the same human element. You know, the way we used to do it before we realised how much more efficient computers are at gathering and organising large volumes of information.

FreeBSD on Mahalo

FreeBSD doesn’t have a search result page, and doesn’t even have any Related Result Pages. Ironically as before they use results from Google.

I guess being a critical engine that powers millions of websites and servers across the planet isn’t enough to warrant a search result page. Let’s try something more generic next… what about Singapore?

FreeBSD results from Google: About 39,200,000

I’ve got to hand it to them for taking on the gargantuan task of creating a search engine where every single search query you could conceive has already been thought of already and has had a page of links created for it, not to mention the equally daunting task of making sure each of these billions of pages are kept up to date and relevant in a world where information is updated and changed every minute.

Singapore on Mahalo

Okay we’re getting a bit back this time, but it’s only silly tourist information! What about at least an infomation bar or economic data or something?

I guess being an Alpha World City isn’t enough to warrant a dedicated search result page either. Okay fine, what about Australia? It’s bigger and more well known…

Singapore results from Google: About 224,000,000

To me it’s a nirvana like ideal: as humans we know what we want and need so therefore as humans we are the most capable of fulfilling those needs and wants. The reality as I see it though is that it’s an unrealisable fantasy to think we could ever match computers in this field. Heck, that’s one of the reasons why we invented computers in the first place: to take care of these repetitive tasks for us accurately and quickly isn’t it?

Australia on Mahalo

Okay now we’re really being silly. As with Singapore we’re given links to Related Pages which give us tourist information and an article about Horse Flu, but still nothing actually useful about the country itself. Nothing.

To see where they place their priorities, let’s see what their results for Paris Hilton after this.

Australia results from Google: About 391,000,000

Don’t get me wrong, I think search engines still have a long way to go in terms of usability and search result relevance, but I surely don’t think the answer is to give up on computers and do it ourselves.

Paris Hilton in Mahalo

So the truth comes out. They have no pages for Singapore, Konqueror, FreeBSD or Australia, but they have thorough, detailed and comprehensive search result page for Paris Hilton.

Paris Hilton results from Google: About 38,900,000

So let’s look at these results. Despite the fact Singapore and Australia are both more popular than Paris Hilton by a factor of 10 and that FreeBSD and Konqueror are no lightweights themselves in Google, none of them other than Paris Hilton had a dedicated Mahalo page.

Now I understand that generating billions of pages and keeping them all up to date and relevant is a huge undertaking, so therefore it’s only natural to expect there to be less results for queries than Google; and it is true that not all of Google’s results are relevant themselves, but come on this is ridiculous.

I think that last search result says it all! Google has absolutely nothing to worry about as far as Mahalo is concerned.